Terms of Service
1. Acceptance of Terms
By accessing and using Hagenz Store, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, please do not use our services.
2. Crypto Payments
We accept Pawn Coin ($Pc) as a primary form of payment. All crypto transactions are final once confirmed on the blockchain. We are not responsible for lost funds due to incorrect wallet addresses or network issues.
3. Product Information
We strive to display our products as accurately as possible. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, or error-free.
4. Shipping & Delivery
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or customs.
5. Prices, Payment Methods and Taxes
Prices are in US dollars. Card payments (via Stripe) and crypto payments are charged at the base price. The "Cash App or Crypto (Standard)" option adds a 15% premium, which is shown at checkout before you pay. Sales tax and shipping, where they apply, are shown at checkout before you pay. Holder discounts apply only after you verify a wallet.
6. Returns and Warranty
Returns and refunds are governed by our Returns & Refunds page, and warranty claims by our Warranty Policy. Shipping is described in our Shipping Policy.
7. Memberships
VIP memberships are not currently offered. If that changes, the price, billing and cancellation terms will be shown before you sign up.
8. Contact
Questions about these terms: service@hagenz.store.
9. Limitation of Liability
Hagenz Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.