Shipping Policy
Processing Times
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout. Orders above the free-shipping threshold shown at checkout ship free; smaller orders pay a flat shipping rate. Delivery estimates are shown on each product page.
Shipment Confirmation & Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
Customs, Duties, and Taxes
Hagenz Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.